Privacy Policy

KLoBot, Inc values your privacy in your personal information and your Content that you store in our Service. This Privacy Policy explains what information KLoBot, Inc collects about you and why, what we may do with that information and how we handle your Content.

What Is The Scope Of This Privacy Policy?

This Privacy Policy is incorporated into the KLoBot, Inc Terms of Service and applies to the information obtained by us through your use of this website, the Service and other KLoBot products and services. Capitalized terms used in this Privacy Policy and not otherwise defined shall have the meanings provided for those terms in the Terms of Service.

Will This Privacy Policy Ever Change?

As KLoBot, Inc evolves, we may need to update this Policy to keep pace with changes in the Service and laws applicable to us and you; we will, however, always maintain our commitment to respect your privacy.

We will post any revisions to this Policy, along with their effective date, in an easy to find area of our web site, so we recommend that you periodically check back here to stay informed of any changes. We will ask for your consent to such changes if required by applicable law; in other cases, please note that your continuation of your KLoBot Service account after any change means that you agree with, and consent to be bound by, the new Privacy Policy. If you disagree with any changes in this Policy and do not wish your information to be subject to the revised Policy, you will need to close your account before the new Policy becomes effective.

I. Information Collection and Use

What Information Does KLoBot, Inc Collect About Me and Why?

We collect very little personal information about our users, especially users of our free service. A list of the “Personal Information” KLoBot, Inc may collect, and why we collect it, follows:

Your username, email address, and contact preferences. This lets us create your account, provide you with convenient and personalized access to your account, and deliver and support the Service. This information also helps us communicate with you about your use of the Service, product announcements and software updates, as well as respond to your requests for assistance (including providing account verification support if you’re having difficultly accessing your account). In addition, we may use your Personal Information to send you marketing emails and special offers about the Service. For more information, please see the section below entitled, “Will KLoBot, Inc Send Me Emails?”
For Premium users, transactional information such as your credit card number and billing address or your PayPal or Google Wallet account information. This lets us process your payments for Premium services.
The geographic area where you use your computer and mobile devices (as indicated by an IP address or similar identifier), and the language you select when interacting with the KLoBot, Inc’s apps and services. We collect this information in order to help us deliver and support the App and Service, including by localizing your app and service experience. It also helps us improve our understanding of how our users use the Service.
KLoBot’s products and services you use. This information helps us deliver and support the Service and respond to your requests for assistance. We also collect this information to improve our understanding of how our users use the Service.

KLoBot’s website and applications also collect and receive information from your computer or mobile device, including the activities you perform within your account, the type of hardware and software you are using (for example, your operating system or browser), and information obtained from cookies. When you access our apps, that application will request access to certain information on your computing device.

Gathering this kind of information helps us administer the Service, provide convenient and personalized user access, improve the features and usability of our products and services, analyze user trends and information about users’ use of our Service (including the extent to which our users share or make public notes and notebooks), collect information about use and growth of the Service in specific regions, and evaluate the content and organization of our site. We do NOT collect information about you to deliver any targeted advertising to you or track your visits to any third-party websites.
In addition, we automatically gather non-personally identifiable information that indicates your association with one of our business partners or certain promotions. We use this information to determine the amount of revenue share payments to make to partners with whom we might have such arrangements and to provide anonymized aggregate reports.

Tell Me More About the Tracking Information KLoBot, Inc Collects?

KLoBot, Inc uses cookies and tracking pixels to collect information that helps us provide our Service to you.

What Is KLoBot, Inc’s Approach to Information Collected From Children?

KLoBot, Inc complies with the US Children’s Online Privacy Protection Act (“COPPA”), which requires us to notify and obtain consent from a parent or guardian before we collect, use and disclose the personal information of children who are under 13 years of age. We do not knowingly collect personal information from children under 13 years of age without such consent, and if we learn that we have inadvertently done so, we will promptly delete it.

Will KLoBot, Inc Send Me Emails?

From time to time, we may want to contact you with information about product announcements, software updates and special offers. We also may want to contact you with information about products and services from our business partners. You may opt out of such communications at any time by clicking the “unsubscribe” link found within KLoBot, Inc’s email updates.

II. Information Access and Disclosure

Does KLoBot, Inc Share My Personal Information or Content? KLoBot, Inc is not in the business of selling or renting user information, and we only disclose information when:

We have your explicit consent to share the information.
We need to share your information with affiliated and unaffiliated service providers who process data on our behalf and subject to strict data protection requirements.
We need to share your information with affiliated and unaffiliated service providers to fulfill your product or service requests.
We believe it is necessary to investigate potential violations of our Terms of Service, to enforce those Terms of Service, or where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud or potential threats against persons, property or the systems on which we operate the Service.
We determine that the access, preservation or disclosure of information is required or permitted by law to protect the rights, property or personal safety of KLoBot, Inc and our users or is required to comply with applicable laws, including compliance with warrants, court orders or other legal process.
We need to do so in connection with the sale or reorganization of all or part of our business, as permitted by applicable law.

Some applications that work with our Service may ask for permission to access your Content or other information about your account. Those applications will provide you with notice and request your consent in order to obtain such access or information. Please consider your selection of such applications, and your permissions, carefully.

Does KLoBot, Inc Review My Content?

As a rule, KLoBot Inc’s employees do not monitor or view your personal information or Content stored in the Service, but it may be viewed if we believe our Terms of Service have been violated and confirmation is required, if we need to do so in order to respond to your requests for user support, or we otherwise determine that we have an obligation to review it as described in our Terms of Service. Your Content also may be viewed where necessary to protect the rights, property or personal safety of KLoBot, Inc and its users, or in order to comply with our legal obligations, such as responding to warrants, court orders or other legal process.

Does KLoBot, Inc Ever Make Any of My Personal Information or Content Public?

No. Note, however, that certain portions of the KLoBot, Inc’s websites and service, designated as “public” and are open to any online viewer. Any information that you post in these locations can be read, collected and used by anyone and could enable others to send you unsolicited messages. KLoBot, Inc enables you to determine whether or not to post personal or otherwise sensitive information to publicly accessible areas of our site, so you should carefully consider how you use the services. KLoBot, Inc is not responsible for any publication or use of any Personal Information you choose to post in these locations.

III. Data Storage and Transfer

Where Is My Data Stored?

When you use KLoBot Software on your computing device, Content you save will be stored locally. When you synch your computing device with the Service, that Content will be replicated on our servers, which are in the United States.

Please be aware that Personal Information and Content submitted to KLoBot, Inc will be transferred to a data center in the United States. If you post information to the KLoBot sites you are confirming your consent to such information, including Personal Information and Content, being hosted and accessed in the United States.

How Can I Access or Correct Information KLoBot, Inc Holds About Me?

Users who wish to
(i) access any Personal Information that we hold about you;
(ii) request that we correct or delete the Personal Information that we hold about you; or
(iii) request that we not use or stop using your Personal Information for marketing purposes may do so by contacting us at compliance AT klobot DOT ai. We will comply with such requests to the extent permitted or required by law.

How Secure Is My Data?

KLoBot is committed to protecting the security of your information and takes reasonable precautions to protect it. However, Internet data transmissions, whether wired or wireless, cannot be guaranteed to be 100% secure, and as a result, we cannot ensure the security of information you transmit to us; accordingly, you acknowledge that you do so at your own risk. Once we receive your data transmission, we make all commercially reasonable efforts to ensure its security on our systems:

Your KLoBot password is protected by encryption, and only you have access to it.
Your personal information and data stored in our systems is protected by various physical, electronic and procedural safeguards. It is housed in a secure facility, and KLoBot restricts physical and network access to this facility to select trained staff. We regularly evaluate our technologies, facilities, procedures and potential risks to maintain the security and privacy of our users’ data.
Certain KLoBot services support the use of standard SSL encryption to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

If KLoBot learns of a security system breach, we may attempt to notify you and provide information on protective steps, if available, through the email address that you have provided to us or by posting a notice on our web site. Depending on where you live, you may have a legal right to receive such notices in writing.

IV. Information Deletion

What Happens If I Want to Stop Using KLoBot Applications and Services?

You can delete Content you have posted to any applications or Services at any time, and you can stop using KLoBot, Inc’s applications and Services at any time. If you delete information and material from a device and then sync your account, it will no longer be accessible to you or others who may access the Service, but residual copies of your deleted Content may continue to exist on KLoBot’s back-up and archiving systems for up to one year due to the nature of those systems’ operations. If you cancel your account, the Content in your account will not be deleted.

What Happens If KLoBot Closes My Account?

If KLoBot closes your account due to a Terms of Service violation, then you may contact KLoBot, Inc to request deletion of your data, and KLoBot will evaluate such requests on a case by case basis, pursuant to our legal obligations.

V. Contact Us

How Can I Contact KLoBot?

KLoBot, Inc welcomes your feedback regarding this Privacy Policy. If you have questions, comments or concerns about this Policy, please contact us by email at compliance AT klobot DOT ai or postal mail at:

In North America & International
KLoBot, Inc
60 Park Pl, STE 204, Newark,
NJ 07102, USA.
Email: contactus@klobot.ai
Phone: +1 (973) 500-3270

KLoBot - Build your own Legal Chatbot & Virtual assistant powered by Generative AI

Download KLoBot Brochure

License Agreement

END-USER KLoBot LICENSE AGREEMENT

This is a Legally binding agreement between you (either an individual or a single entity) and KLoBot, Inc. (“KLoBot”) for the “KLoBot” Software and associated media and printed materials, and many include online or electronic documentation for KLoBot Software Product or KLoBot Software (collectively “KLoBot”). By installing, copying or otherwise using KLoBot, you are agreeing to be bound by the terms and conditions of this agreement, including KLoBot license and disclaimer of KLoBot software warranty below. Please read this document carefully before using KLoBot. If you do not agree with the terms and conditions of this agreement you should not install or use KLoBot.

GRANT OF LICENSE;KLoBotUSE RESTRICTIONS.
In consideration for your payment of any applicable license fee for KLoBot, KLoBot hereby grants to you a personal, non-transferable (except as expressly provided in Section 4 below) and non-exclusive right to use and execute KLoBot on a single Microsoft Office 365 SharePoint Online Tenant or Microsoft SharePoint on-premises farm (collectively “tenant”), without right to sublicense KLoBot. Under no circumstance may you store, use or allow the use of KLoBot in any manner on more than one tenant at a time. You agree that you will not reverse engineer, decompile or disassemble any portion of KLoBot. If you dispose of any media or apparatus containing KLoBot, you will ensure that you have completely erased or otherwise destroyed any KLoBot contained on such media or stored in such apparatus. Except as expressly provided in Section 4 below, you may not distribute, lease, transfer for profit, loan or otherwise convey KLoBot or any portion thereof to anyone.
COPYING RESTRICTIONS.
In order toeffect your license rights hereunder, you may install KLoBot by copying it onto the tenant for use thereon, and you may make full or partial copies of KLoBot, but only as necessary for backup or archival purposes. You agree that

(i) your use and possession of such copies shall be solely under the terms and conditions of this Agreement, and

(ii) you shall place the same proprietary and copyright notices and legends on all such copies as included by KLoBot on the authorized copy of KLoBot that you downloaded from the KLoBot web site.

OWNERSHIP OFKLoBotAND MEDIA.
You agree and acknowledge that KLoBot transfers no ownership interest in KLoBot, in the intellectual property in any KLoBot or in any KLoBot copy, to you under this Agreement or otherwise, and that KLoBot and its licensors reserve all rights not expressly granted to you hereunder. After you pay any applicable license fees and/or the purchase price of the applicable KLoBot, you will own the media on which KLoBot was originally provided to you hereunder and on which you subsequently copy KLoBot, but KLoBot and its licensors shall retain ownership of all KLoBot and copies of KLoBot or portions thereof embodied in or on such media.
TRANSFER RESTRICTIONS.
If you transfer ownership ofKLoBot you may transfer KLoBot and all licenses and rights in KLoBot granted to you under this Agreement to the transferee provided that:

(i) such transferee agrees in writing to accept the terms and conditions of this Agreement, and

(ii) you also transfer all KLoBot, including all copies thereof, to such transferee. Except as provided in this Section, you may not sublicense, transfer or assign this Agreement or any of your rights or obligations under this agreement, in whole or in part.

U.S. GOVERNMENT USERS.
IfKLoBot is acquired by or on behalf of an entity of government of the United States of America, the following provision applies: U.S. GOVERNMENT RESTRICTED RIGHTS LEGEND. Use, duplication or disclosure of SOFTWARE by the Government is subject to restrictions as set forth in FAR 52.227.19( c)(2) or subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer SOFTWARE clause at DFARS 252.227.7013 and/or in similar or successor clauses in the FAR or the DOD or NASA FAR Supplement. Unpublished rights reserved under the Copyright Laws of the United States. Contractor/manufacturer is KLoBot, Inc.
EXPORT RESTRICTIONS.
The software is exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited. You agree that you will not:

(i) export or re-export the software, directly or indirectly, to Iran, Syria, Sudan, Cuba or North Korea; or

(ii) release the software to a person on the denied persons list, unverified list, entity list, specially designated nationals list, debarred list or nonproliferation sanctions list (see http://www.bis.doc.gov/complianceandenforcement/liststocheck.htm ). The foregoing obligations will apply to you unless the Office of Export Licensing of the U.S. Department of Commerce has granted authorization to you in writing for the export or re-export of the software. Your obligations under this section shall survive any termination of this Agreement.

ENFORCEMENT OF TERMS; TERMINATION.
If you fail to fulfill any of your material obligations under this Agreement,KLoBot and/or its licensors may pursue all available legal remedies to enforce this Agreement, and KLoBot may, at any time after your default of this Agreement, terminate this Agreement and all licenses and rights granted to you under this Agreement. You agree that KLoBot licensors referenced in KLoBot are third-party beneficiaries of this Agreement and may enforce this Agreement as it relates to their intellectual property. You further agree that, if KLoBot terminates this Agreement for your default, you will, within thirty (30) days after any such termination, deliver to KLoBot or render unusable all KLoBot originally provided to you hereunder and any copies thereof embodied in any medium.
DISCLAIMER OF SOFTWARE WARRANTY.
KLoBotPROVIDES KLoBot TO YOU AS IS AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY ANY KLoBot EMPLOYEE, REPRESENTATIVE OR DISTRIBUTOR WILL CREATE A WARRANTY FOR THE KLoBot, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE.
INTELLECTUAL PROPERTY RIGHTS PROTECTION.
If any third party brings a suit against you that is based on a claim thatKLoBot, solely as furnished to you under this Agreement, constitutes direct infringement of any patent issued by, or copyright registered in, the United states, KLoBot shall defend such suit or proceeding and shall pay any damages and costs finally awarded therein against you with respect to such matter, provided that you promptly inform KLoBot of any such claim, furnish KLoBot with a copy of each communication, notice or other action relating to the alleged infringement and give KLoBot the authority, information and assistance necessary to settle, compromise or litigate such suit or proceeding. Following notice of a claim or a threatened or actual suit, KLoBot may, without obligation to do so, at KLoBot sole option:

(a) procure for you the right to continue to use KLoBot as furnished,

(b) replace or modify KLoBot to make it non-infringing, or

(c) discontinue your license for KLoBot and refund to you any license fee that you paid for it, less a reasonable value for use, determined by prorating such license fee on the basis of a thirty-six (36) month straight line depreciation method, applied to the period of actual use.

KLoBot shall not be obligated to defend or be liable for costs and damages if the infringement or claim thereof arises out of:

(i) use or combination of KLoBot with products or data not provided by KLoBot,

(ii) use of other than the latest unmodified release of KLoBot made available to you by KLoBot if such infringement would have been avoided by the use of such release of KLoBot,

(iii) modification of KLoBot by anyone by KLoBot,

(iv) use of KLoBot after receiving notice, or having reason to believe, that KLoBot infringes a patent or copyright of a third party, or

(v) a claim based on any portion of the Windows(r) software that may be included with KLoBot.

THE FOREGOING STATES YOUR EXCLUSIVE REMEDY AND KLoBot ENTIRE LIABILITY WITH RESPECT TO INFRINGEMENT OF ANY PATENT OR COPYRIGHT BY KLoBot, AND KLoBot SHALL HAVE NO LIABILITY WITH RESPECT TO ANY OTHER INTELLECTUAL PROPERTY RIGHT.

GOVERNING LAW.
This Agreement shall be governed by and interpreted in accordance with New Jersey law, excluding its choice of law rules.
TECHNICAL SUPPORT TERMS.

Definitions.As used herein the following capitalized terms have the meanings set forth below:

“Correction” means, without limitation, a workaround, maintenance release, patch and/or documentation change, as KLoBot deems appropriate.

“Defect” means a material failure of KLoBot to operate substantially in accordance with the applicable user guides and reference manuals.

“Update” means a maintenance or minor release of KLoBot that provides corrections or performance improvements, is designated by KLoBot as an Update and is generally made available to all KLoBot technical support customers.

“Upgrade” means a major release of KLoBot that provides new features or functional enhancement, is designated by KLoBot as an Upgrade and is generally made available to KLoBot Premium technical support customers.

Technical Support.

During any 12/24/36-month support period for which you have pre-paid the required premium support payment, KLoBot will provide you:

Notification, if you have requested to be notified, when Updates are available for downloading from KLoBot website at www.KLoBot.com ;

Notification, if you have requested to be notified, when Upgrades are available for downloading from KLoBot’ website; and

Access to My KLoBot Support Portal on KLoBot’ website through which you may:

Download Updates when commercially available;
Download Upgrades (Premium technical support customers only) when commercially available;
Report Defects in KLoBot and obtain Corrections as described herein and in accordance with the types of response and timing referenced on KLoBot’ website;
Request General advice on implementation, operation, functionality and use of KLoBot as described on KLoBot’ website;
Participate in community forums, review KLoBot’ extensive knowledge base and obtain usage tips and other useful information regarding KLoBot, including up-to-date information on current releases, product compatibility, restrictions, enhancements, workarounds and fixes; and
Access on-line documentation regarding KLoBot, including application notes that include installation instructions, release notes and Frequently Asked Questions (FAQs).

Defect Correction.

When you report a suspected Defect in KLoBot to KLoBot using its My KLoBot Support Portal, KLoBot will attempt, based upon information provided by you, to recreate the suspected Defect. If the Defect is confirmed, KLoBot will use commercially reasonable efforts, given the nature and scope of the Defect, to make available to you through the My KLoBot Support Portal a Correction in accordance with the guidelines set forth on KLoBot’ website. KLoBot will make available to Premium technical support customers live chat, telephone call back and live meeting support as appropriate and warranted to confirm Defects and develop Corrections.

KLoBot will not be responsible for correcting Defects in any release of KLoBot other than the most recent release of KLoBot, provided that KLoBot shall continue to support the prior release superseded by recent release for a reasonable period sufficient to allow Premium technical support customers to implement the newest release or until the end of the current non-Premium technical support period.

You agree to implement within a reasonable time all Corrections provided by KLoBot hereunder.

Limitations.

KLoBot will not be obligated to provide technical support relating to problems, errors or malfunctions caused by

malfunction of the computer system and communications network on which you have installed and are using KLoBot,
other software installed in the same SharePoint environment not licensed pursuant to this Agreement,
any use of KLoBot in disregard of any known adverse consequences, including without limitation the failure of user to make appropriate backups, warning messages, and other written instructions,
any modification to KLoBot not authorized by KLoBot,
Mainstream Support of a given SharePoint Platform has been retired by Microsoft, or
any other cause not attributable to KLoBot.

Renewal of Support.

KLoBot provides the first year of basic technical support for no additional charge. Unless renewed in accordance herewith, basic technical support will cease on the last day of the 12-month support period that commenced upon the effective date of KLoBot license.

For an additional fee, you may obtain Premium technical support. Unless renewed in accordance herewith, Premium technical support will cease on the last day of the support period for which you have paid the additional Premium technical support fee.

Support fees for additional support periods must be paid in advance on or prior to last day of the support period for which you have paid the required support fee.
Approximately forty-five (45) days prior to the termination of the then current support period, KLoBot will invoice you for renewal of technical support. The support fee due for the next support period shall be KLoBot’ then current applicable list price for renewal of technical support as of the date of invoice.

KLoBot reserves the right to withdraw technical support of KLoBot, and to alter the prices, terms and conditions for technical support in advance of any renewal of support. Any such withdrawal or alterations will become effective as of such renewal date.

Reinstatement of Support.

If you allow technical support to expire, in order to reinstate support of KLoBot, you may be required to pay to KLoBot a reinstatement support fee, the then current annual support fee, and, If you are not licensing the then current release of KLoBot, an upgrade license fee for the current release of KLoBot.
Required Identifier.

In order to access My KLoBot Support Portal you must provide the identifier issued to you when you licensed KLoBot. Upon entry of such identifier access will be granted if you have paid in full the required maintenance fee.
Termination of Technical Support.

Notwithstanding Section 4 above, resale, assignment, or transfer of the technical support provided by KLoBot is strictly prohibited and will be grounds for termination of the technical support.

END-USER KLoBot LICENSE AGREEMENT

This is a Legally binding agreement between you (either an individual or a single entity) and KLoBot, Inc. (“KLoBot” or “KLOBOT”) for the “KLoBot” Software and associated media and printed materials, and many include online or electronic documentation for KLoBot Software Product or KLoBot Software (collectively “KLoBot”). By installing, copying or otherwise using KLoBot, you are agreeing to be bound by the terms and conditions of this agreement, including KLoBot license and disclaimer of KLoBot software warranty below. Please read this document carefully before using KLoBot. If you do not agree with the terms and conditions of this agreement you should not install or use KLoBot.

1. GRANT OF LICENSE; KLoBot USE RESTRICTIONS.
In consideration for your payment of any applicable license fee for KLoBot, KLoBot hereby grants to you a personal, non-transferable (except as expressly provided in Section 4 below) and non-exclusive right to use and execute KLoBot on a single Microsoft Azure Tenant, without right to sublicense KLoBot. Under no circumstance may you store, use or allow the use of KLoBot in any manner on more than one tenant at a time. You agree that you will not reverse engineer, decompile or disassemble any portion of KLoBot. If you dispose of any media or apparatus containing KLoBot, you will ensure that you have completely erased or otherwise destroyed any KLoBot contained on such media or stored in such apparatus. Except as expressly provided in Section 4 below, you may not distribute, lease, transfer for profit, loan or otherwise convey KLoBot or any portion thereof to anyone.

2. COPYING RESTRICTIONS.
In order to effect your license rights hereunder, you may install KLoBot by copying it onto the tenant for use thereon, and you may make full or partial copies of KLoBot, but only as necessary for backup or archival purposes. You agree that

(i) your use and possession of such copies shall be solely under the terms and conditions of this Agreement, and

(ii) you shall place the same proprietary and copyright notices and legends on all such copies as included by KLoBot on the authorized copy of KLoBot that you downloaded from the KLoBot web site.

3. OWNERSHIP OF KLoBot AND MEDIA.
You agree and acknowledge that KLoBot transfers no ownership interest in KLoBot, in the intellectual property in any KLoBot or in any KLoBot copy, to you under this Agreement or otherwise, and that KLoBot and its licensors reserve all rights not expressly granted to you hereunder. After you pay any applicable license fees and/or the purchase price of the applicable KLoBot, you will own the media on which KLoBot was originally provided to you hereunder and on which you subsequently copy KLoBot, but KLoBot and its licensors shall retain ownership of all KLoBot and copies of KLoBot or portions thereof embodied in or on such media.

4. TRANSFER RESTRICTIONS.
If you transfer ownership of KLoBot you may transfer KLoBot and all licenses and rights in KLoBot granted to you under this Agreement to the transferee provided that:

(i) such transferee agrees in writing to accept the terms and conditions of this Agreement, and

5. U.S. GOVERNMENT USERS.
If KLoBot is acquired by or on behalf of an entity of government of the United States of America, the following provision applies: U.S. GOVERNMENT RESTRICTED RIGHTS LEGEND. Use, duplication or disclosure of SOFTWARE by the Government is subject to restrictions as set forth in FAR 52.227.19( c)(2) or subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer SOFTWARE clause at DFARS 252.227.7013 and/or in similar or successor clauses in the FAR or the DOD or NASA FAR Supplement. Unpublished rights reserved under the Copyright Laws of the United States. Contractor/manufacturer is KLoBot, Inc.

6. EXPORT RESTRICTIONS.
The software is exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited. You agree that you will not:

(i) export or re-export the software, directly or indirectly, to Iran, Syria, Sudan, Cuba or North Korea; or

7. ENFORCEMENT OF TERMS; TERMINATION.
If you fail to fulfill any of your material obligations under this Agreement, KLoBot and/or its licensors may pursue all available legal remedies to enforce this Agreement, and KLoBot may, at any time after your default of this Agreement, terminate this Agreement and all licenses and rights granted to you under this Agreement. You agree that KLoBot licensors referenced in KLoBot are third-party beneficiaries of this Agreement and may enforce this Agreement as it relates to their intellectual property. You further agree that, if KLoBot terminates this Agreement for your default, you will, within thirty (30) days after any such termination, deliver to KLoBot or render unusable all KLoBot originally provided to you hereunder and any copies thereof embodied in any medium.

8. DISCLAIMER OF SOFTWARE WARRANTY.
KLOBOT INC PROVIDES SOFTWARE TO YOU AS IS AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY ANY KLOBOT INC EMPLOYEE, REPRESENTATIVE OR DISTRIBUTOR WILL CREATE A WARRANTY FOR THE SOFTWARE, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE.

9. INTELLECTUAL PROPERTY RIGHTS PROTECTION.
If any third party brings a suit against you that is based on a claim that KLoBot, solely as furnished to you under this Agreement, constitutes direct infringement of any patent issued by, or copyright registered in, the United states, KLoBot shall defend such suit or proceeding and shall pay any damages and costs finally awarded therein against you with respect to such matter, provided that you promptly inform KLoBot of any such claim, furnish KLoBot with a copy of each communication, notice or other action relating to the alleged infringement and give KLoBot the authority, information and assistance necessary to settle, compromise or litigate such suit or proceeding. Following notice of a claim or a threatened or actual suit, KLoBot may, without obligation to do so, at KLoBot sole option:

(a) procure for you the right to continue to use KLoBot as furnished,

(b) replace or modify KLoBot to make it non-infringing, or

KLoBot shall not be obligated to defend or be liable for costs and damages if the infringement or claim thereof arises out of:

(i) use or combination of KLoBot with products or data not provided by KLoBot,

(ii) use of other than the latest unmodified release of KLoBot made available to you by KLoBot if such infringement would have been avoided by the use of such release of KLoBot,

(iii) modification of KLoBot by anyone by KLoBot,

(iv) use of KLoBot after receiving notice, or having reason to believe, that KLoBot infringes a patent or copyright of a third party, or

(v) a claim based on any portion of the Windows(r) software that may be included with KLoBot.

THE FOREGOING STATES YOUR EXCLUSIVE REMEDY AND KLOBOT INC ENTIRE LIABILITY WITH RESPECT TO INFRINGEMENT OF ANY PATENT OR COPYRIGHT BY KLOBOT INC, AND KLOBOT INC SHALL HAVE NO LIABILITY WITH RESPECT TO ANY OTHER INTELLECTUAL PROPERTY RIGHT.

10. GOVERNING LAW.
This Agreement shall be governed by and interpreted in accordance with New Jersey law, excluding its choice of law rules.

11. TECHNICAL SUPPORT TERMS.

Definitions.As used herein the following capitalized terms have the meanings set forth below:

“Correction” means, without limitation, a workaround, maintenance release, patch and/or documentation change, as KLoBot deems appropriate.
“Defect” means a material failure of KLoBot to operate substantially in accordance with the applicable user guides and reference manuals.
“Update” means a maintenance or minor release of KLoBot that provides corrections or performance improvements, is designated by KLoBot as an Update and is generally made available to all KLoBot technical support customers.
“Upgrade” means a major release of KLoBot that provides new features or functional enhancement, is designated by KLoBot as an Upgrade and is generally made available to KLoBot Premium technical support customers.

Technical Support.

During any 12/24/36-month support period for which you have pre-paid the required premium support payment, KLoBot will provide you:

Notification, if you have requested to be notified, when Updates are available for downloading from KLoBot website at www.klobot.ai;
Notification, if you have requested to be notified, when Upgrades are available for downloading from KLoBot’ website; and
Access to My KLoBot Support Portal on KLoBot’ website through which you may:

- Download Updates when commercially available;
- Download Upgrades (Premium technical support customers only) when commercially available;
- Report Defects in KLoBot and obtain Corrections as described herein and in accordance with the types of response and timing referenced on KLoBot’ website;
- Request General advice on implementation, operation, functionality and use of KLoBot as described on KLoBot’ website;
- Participate in community forums, review KLoBot’ extensive knowledge base and obtain usage tips and other useful information regarding KLoBot, including up-to-date information on current releases, product compatibility, restrictions, enhancements, workarounds and fixes; and
- Access on-line documentation regarding KLoBot, including application notes that include installation instructions, release notes and Frequently Asked Questions (FAQs).

Defect Correction.

When you report a suspected Defect in KLoBot to KLoBot using its My KLoBot Support Portal, KLoBot will attempt, based upon information provided by you, to recreate the suspected Defect. If the Defect is confirmed, KLoBot will use commercially reasonable efforts, given the nature and scope of the Defect, to make available to you through the My KLoBot Support Portal a Correction in accordance with the guidelines set forth on KLoBot’ website. KLoBot will make available to Premium technical support customers live chat, telephone call back and live meeting support as appropriate and warranted to confirm Defects and develop Corrections.
KLoBot will not be responsible for correcting Defects in any release of KLoBot other than the most recent release of KLoBot, provided that KLoBot shall continue to support the prior release superseded by recent release for a reasonable period sufficient to allow Premium technical support customers to implement the newest release or until the end of the current non-Premium technical support period.
You agree to implement within a reasonable time all Corrections provided by KLoBot hereunder.

Limitations.

KLoBot will not be obligated to provide technical support relating to problems, errors or malfunctions caused by

malfunction of the computer system and communications network on which you have installed and are using KLoBot,
other software installed in the same SharePoint environment not licensed pursuant to this Agreement,
any use of KLoBot in disregard of any known adverse consequences, including without limitation the failure of user to make appropriate backups, warning messages, and other written instructions,
any modification to KLoBot not authorized by KLoBot,
Mainstream Support of a given SharePoint Platform has been retired by Microsoft, or
any other cause not attributable to KLoBot.

Renewal of Support.

KLoBot provides the first year of basic technical support for no additional charge. Unless renewed in accordance herewith, basic technical support will cease on the last day of the 12-month support period that commenced upon the effective date of KLoBot license.
For an additional fee, you may obtain Premium technical support. Unless renewed in accordance herewith, Premium technical support will cease on the last day of the support period for which you have paid the additional Premium technical support fee.
Support fees for additional support periods must be paid in advance on or prior to last day of the support period for which you have paid the required support fee.
Approximately forty-five (45) days prior to the termination of the then current support period, KLoBot will invoice you for renewal of technical support. The support fee due for the next support period shall be KLoBot’ then current applicable list price for renewal of technical support as of the date of invoice.
KLoBot reserves the right to withdraw technical support of KLoBot, and to alter the prices, terms and conditions for technical support in advance of any renewal of support. Any such withdrawal or alterations will become effective as of such renewal date.

Reinstatement of Support.

Required Identifier.

Termination of Technical Support.

Notwithstanding Section 4 above, resale, assignment, or transfer of the technical support provided by KLoBot is strictly prohibited and will be grounds for termination of the technical support.

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